Kanata North dental office understands that you have a busy schedule and we are pleased to offer you a courtesy notification through email, text message or phone call two (2) days prior to any dental appointment and two (2) weeks prior to any cleaning appointment.
We reserve time with a dentist or hygienist especially for you. If you cannot make your appointment, someone else who is waiting may like the opportunity to take your scheduled time. Should you need to reschedule, we ask for a notice of two (2) business days. A cancellation fee may apply for a no-show or a late cancellation.
Payment is due when services are rendered. Our staff will be happy to assist with your dental insurance by electronically submitting claims to your insurance company on your behalf. We can also help you fill out the necessary paperwork if your insurance company does not accept electronic claims. We find that insurance companies generally reimburse policy holders within three to four business days. For your convenience, we are happy to accept cash, debit, Visa and MasterCard payments.
At Kanata North Dental Office, we follow the current Ontario Dental Association (ODA) fee guide. The ODA fee guide is a reference of suggested fees for dental services and is updated annually. The fee guide is derived from a formula based on reasonable and prudent requirements for treatment procedures. This formula considers factors such as elasticity of demand, professional income for time spent, level of responsibility (scientific knowledge, professional judgement, technical skills and risk) and cost factor for time spent. Some offices charge above the ODA fee guide. We don't.
We make every effort to ensure our fees are fair and reasonable in order to avoid any undue financial burden to our patients.
We can always provide a cost estimate for any procedure and submit it to your insurance company. This allows you to find out how much of the procedure will be covered.
Some treatments have a suggested fee range instead of a fixed price and costs will vary. We generally charge based on time and complexity.
Senior citizens are eligible to receive 10% discount at Kanata North Dental Office.